Postgraduate Diploma in Business Administration

This module explores the key concepts of marketing and how they fit into the larger context of management strategy and operational decisions. It presents both the practical 'how' and the fundamental 'why' of marketing activities in the light of contributions from behavioural science, economics, and statistics. The module provides managers and business leaders with the understanding needed to manage and lead those who implement the marketing activities; the module provides concepts and processes for business leaders that seek to continue developing through future experiences or coursework in marketing.

The module then focuses on managing processes. Theoretically, it models business functions as a network of actions that convert inputs into outputs. Process design is considered, including the volume and variety of system inputs and outputs - especially with respect to goods and services. Different inventory management and logistic systems are explored. Finally, forecasting and process optimisation are explored, strengthening managers ability to operate with finite resources.

This module enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services. Throughout the module, students will receive a comprehensive overview of technology utilisation to drive a competitive advantage for company operations. Students explore various technology solutions for business process automation, including value proposition analysis across organisation functions.

Specific topics addressed include process analysis; cross-functional and cross-firm integration; product development; information technology; and technology and operations strategy.

Additionally, students will analyse how technology can be leveraged to improve product development during the four lifecycle phases. The module provides a detailed overview of the impact of technology on various operating models such as manufacturing, supply chain management, customer-facing, product development, and support functions.

Ethical dilemmas are frequently encountered in the workplace, in every function of the organisation, and at every level. Knowing how to deal with ethical issues is critical in being able to be an effective leader. Additionally, the range and complexity of ethical issues have increased in recent years, as well as expectations of responsible corporate conduct; knowing how to deal with such concerns is an important part of management today.

In this module, students examine how organisations, and individuals within them, can deal with ethical issues and dilemmas at the collective and personal levels. Throughout the module, students will gain skills related to elements of ethical decision-making, the psychological aspects related to business ethics, and ethics in the global marketplace. The module will focus on how business leaders can make ethical decisions, skilfully manage ethical issues in the workplace, and help encourage ethics in a variety of organisations.

This module will approach leadership by identifying practices that researchers and practitioners have shown to be the most effective. Through these processes, students will gain a broad range of skills. This module examines how leaders can most effectively use the resources of their team members to achieve business outcomes. The module develops managerial and leadership competencies, focusing on how key improvements in the general strategy and techniques of managing people can produce outcomes more significant than isolated improvements to employee performance. The module provides students with concepts to support them across their careers as they continue to develop effective delegation, management strategy, and engagement with people inside of an organisation. Specific topics covered include managing a diverse workforce; self-leadership; perception pitfalls; decision making; conflict resolution; emotional intelligence; improving performance; team structure.

This course develops the foundational intellectual, analytical, financial, strategic, and technological capabilities required for effective leadership in contemporary organisations. Designed for emerging managers and professionals, the course integrates critical thinking, futures analysis, financial literacy, organisational insight, AI fluency, strategic reasoning, and data intelligence into a coherent business leadership foundation. Students learn how to reason rigorously, evaluate evidence, interpret financial and organisational realities, engage responsibly with AI systems, and make strategic decisions under uncertainty. The course places particular emphasis on preparing learners to operate credibly in fast-changing, AI-enabled, and globally connected business environments. Through applied cases, structured analysis, and reflective practice, students build both practical decision-making skills and a grounded leadership perspective.

In this module, students will gain the capacity to appropriately apply a broad repertoire of communication skills in business, professional, and social contexts.

Throughout the module, students will critically analyse managerial communication skills required for leadership in a wide variety of industries. It considers the varied means of communication including writing, speaking, and calling, and generally appearing professional. The communication requirements of different contexts are studied, including informational, persuasive, and relational forms of communication.

This course is designed for professionals seeking expertise in the Business Reporting on Sustainable Development Goals (BRSR) framework. Participants will delve into the intricacies of BRSR, examining its principles, guidelines, and the art of effectively communicating an organisation’s sustainable practices. Through hands-on exercises and real-world case studies, this program empowers participants to navigate the BRSR landscape with confidence, ensuring accurate interpretation and impactful reporting that resonates with stakeholders.In this course, participants will gain practical insights into deciphering BRSR disclosures and developing a comprehensive reporting strategy aligned with the Sustainable Development Goals (SDGs). From understanding the core indicators to crafting narratives that highlight positive contributions to societal and environmental well-being, participants will graduate with the skills needed to create compelling BRSR reports. This course is an essential stepping stone for professionals keen on elevating their organisations' commitment to sustainability and contributing meaningfully to the global agenda for sustainable development.

Managers require a broad array of negotiating skills to implement business solutions – this requires advanced knowledge of negotiation models, the competence to select the right strategy, and the tactical skills to achieve desired outcomes through negotiation

In addition to studying key negotiation theories, the module develops skills in negotiation, providing students with the opportunity to test and improve their abilities through discussions that model negotiation scenarios, through the use of case studies, and through reflection and feedback.

Students will review and test various approaches to negotiated conflict resolution (at small personal scales and large organisational scales). The module builds competencies in developing an effective professional and personal style of negotiation.

Technology and AI Leadership prepares learners to lead product, digital, and AI-enabled transformation initiatives with both strategic insight and technical credibility. The course integrates product management, AI strategy and governance, platform economics, digital transformation leadership, and emerging technology foresight to develop leaders capable of navigating rapidly evolving technological environments. Students learn to evaluate digital business models, govern AI responsibly, manage technology investments, design transformation programmes, and assess the strategic implications of emerging technologies for organisational performance. Drawing on contemporary examples from global markets, the course emphasizes evidence-based decision-making, responsible innovation, stakeholder management, and future-readiness. By the end of the course, learners will be equipped to bridge business and technology domains, enabling them to lead digital initiatives, evaluate technological opportunities and risks, and contribute effectively to technology-driven organisational strategy.

This module explores the international business environment in which organisations operate. Throughout the module, students will examine the structure and features of international markets, how organisations engage with these markets, and how they respond to their complexities. Students are introduced to useful theoretical and analytical frameworks that are crucial to understanding the opportunities and risks derived from the political, economic, social, technological, and institutional environment of countries. The module also addresses aspects of global institutions, such as the World Trade organisation (WTO) and the International Monetary Fund (IMF), which set global rules that affect business strategy and human welfare.

Advanced and Applied Leadership Intelligence builds on foundational business knowledge to develop the higher-order leadership capabilities required for navigating complex organisational, technological, and geopolitical environments. The course integrates behavioural intelligence, AI-enabled transformation, innovation and venture thinking, marketing strategy, sustainability, risk management, executive communication, and career architecture into a coherent leadership framework. Learners engage with contemporary challenges facing organisations globally, applying evidence-based approaches to influence stakeholders, lead transformation, evaluate strategic opportunities, and manage uncertainty. Through practical projects, simulations, presentations, and professional portfolio development, students strengthen their capacity to function as credible early-career leaders capable of driving organisational performance, innovation, and responsible business outcomes in rapidly evolving environments.

Entrepreneurship and Ventures equips learners with the knowledge, skills, and entrepreneurial mindset required to identify, validate, launch, and scale new ventures in dynamic and uncertain markets. The course integrates opportunity recognition, lean validation, business model design, venture finance, legal and operational foundations, and growth strategy to develop evidence-based entrepreneurial decision-making. Learners explore startup and social enterprise ecosystems within emerging markets, while gaining practical experience in customer discovery, venture design, investor engagement, and business growth planning. Emphasis is placed on building financially viable, legally compliant, and socially responsible ventures capable of creating sustainable value. By the end of the course, students will be able to evaluate entrepreneurial opportunities, develop coherent venture strategies, navigate funding and regulatory environments, and lead the growth of commercial or impact-driven enterprises.

Strategy and Consulting develops the analytical, strategic, and advisory capabilities required of junior strategy professionals and management consultants operating in complex organisational, public sector, and social impact environments. The course equips learners with rigorous problem-structuring techniques, evidence-based research and analysis methods, competitive strategy frameworks, consulting communication practices, and policy advisory skills. Through the application of structured thinking, financial and market analysis, client-oriented communication, and strategic recommendation development, learners address real-world business, government, and social sector challenges. Particular emphasis is placed on emerging market contexts, where strategy professionals must navigate uncertainty, institutional complexity, and rapidly evolving competitive dynamics. By the end of the course, students will be capable of delivering consulting-grade analysis, strategic recommendations, and stakeholder communications that support informed decision-making and organisational performance.

Strategy and Consulting develops the analytical, strategic, and advisory capabilities required of junior strategy professionals and management consultants operating in complex organisational, public sector, and social impact environments. The course equips learners with rigorous problem-structuring techniques, evidence-based research and analysis methods, competitive strategy frameworks, consulting communication practices, and policy advisory skills. Through the application of structured thinking, financial and market analysis, client-oriented communication, and strategic recommendation development, learners address real-world business, government, and social sector challenges. Particular emphasis is placed on emerging market contexts, where strategy professionals must navigate uncertainty, institutional complexity, and rapidly evolving competitive dynamics. By the end of the course, students will be capable of delivering consulting-grade analysis, strategic recommendations, and stakeholder communications that support informed decision-making and organisational performance.

Technology and AI Leadership prepares learners to lead product, digital, and AI-enabled transformation initiatives with both strategic insight and technical credibility. The course integrates product management, AI strategy and governance, platform economics, digital transformation leadership, and emerging technology foresight to develop leaders capable of navigating rapidly evolving technological environments. Students learn to evaluate digital business models, govern AI responsibly, manage technology investments, design transformation programmes, and assess the strategic implications of emerging technologies for organisational performance. Drawing on contemporary examples from global markets, the course emphasizes evidence-based decision-making, responsible innovation, stakeholder management, and future-readiness. By the end of the course, learners will be equipped to bridge business and technology domains, enabling them to lead digital initiatives, evaluate technological opportunities and risks, and contribute effectively to technology-driven organisational strategy.

Entrepreneurship and Ventures equips learners with the knowledge, skills, and entrepreneurial mindset required to identify, validate, launch, and scale new ventures in dynamic and uncertain markets. The course integrates opportunity recognition, lean validation, business model design, venture finance, legal and operational foundations, and growth strategy to develop evidence-based entrepreneurial decision-making. Learners explore startup and social enterprise ecosystems within emerging markets, while gaining practical experience in customer discovery, venture design, investor engagement, and business growth planning. Emphasis is placed on building financially viable, legally compliant, and socially responsible ventures capable of creating sustainable value. By the end of the course, students will be able to evaluate entrepreneurial opportunities, develop coherent venture strategies, navigate funding and regulatory environments, and lead the growth of commercial or impact-driven enterprises.